personal training 4 all: I'm running late for a personal direction session

We all run late at some stage. Often it's due to circumstances beyond our control.

The more notice you allow Kym, the more options you have. Please call as SMS often take some time to arrive (can be up to hours later).

The onus is on you to keep Kym informed as you may be able to complete or re-schedule your personal direction appointment. There are some conditions as outlined below:

Should you call any time up to your scheduled appointment time you will be permitted to reschedule your appointment to another time in the same session*.

If you are more than 5 minutes late to your rescheduled time it is understood that you have forfeited the session. Your program will be available for you to follow, but you will not be entitled to start or reschedule your personal direction session for that day.

Should you call any time up to your scheduled appointment time you may be permitted to reschedule your appointment to another session on that day provided no more than 5 other people have already scheduled an appointment within the new session.

Should you call any time up to 15 minutes past your scheduled appointment time you will be permitted to reschedule your appointment to another time in the same session*.

If you are more than 5 minutes late to your rescheduled time it is understood that you have forfeited the session. Your program will be available for you to follow, but you will not be entitled to start or reschedule your personal direction session that day.

Should you call more than 15 minutes after the start of your scheduled appointment it is understood that you have forfeited the session.